Terms and conditions
The Site is operated by EuroMex. Our goal is to provide you with efficient and quick request processing for prescription fulfillment services. EuroMex is not a pharmacy but works with duly licensed pharmacies and dispensaries in many jurisdictions, including Germany and throughout the world, to fulfill customer requests for affordable medications. EuroMex only sells products to authorized customers with medical license who have completed our account opening form.
Any information provided on the Site is only for informational purposes and should not be considered as a specific advice. Please always ensure that you have consulted a medical doctor for medical advice, diagnosis, and treatment – no information on the Site should be relied on for this purpose. EuroMex can make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time.
As part of the ordering process, all customers must enter into a customer agreement in order to establish your customer account. For this purpose, EuroMex requires filled account opening form by the customer. EuroMex reserves the right to decide the content of the account opening form.
Accounts, Passwords, and Security
Each customer is entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify EuroMex immediately of any unauthorized use of your account or password, or any other breach of security.
Customs, Duties & Taxes
When ordering from the Site, you’re responsible for assuring the product can be lawfully imported to the destination. The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; EuroMex has no control over these charges.
Shipping and packaging
Orders will be shipped the next day after receiving payment. Approximate delivery time is 2-5 business days which varies from the warehouse location and the delivery company. EuroMex is not responsible for delivery delays which are caused by the delivery company, import procedures, and the customer himself.
EuroMex provides a great customer packaging experience. Some products require special packaging which is provided by EuroMex. Due to the nature of the product, EuroMex is not responsible for the product quality caused by a delivery delay which was not caused by EuroMex itself. EuroMex does not accept returns of specific products because they lose their important qualities.
Free Shipping condition
If You order over 1000 Euros than we will happily cover your shipping cost within European Union zone
In case of worldwide shipping free shipping is available when purchasing over 8000 Euros
The Site is available on an “as-is, as-available” basis, and EuroMex does not promise that the Site or any of its content, service or feature will be error-free or uninterrupted or that any defects will be corrected or that the use of the Site will provide special results. All information on the Site can be changed without notice.
EuroMex takes reasonable steps to protect the Site and to be able to process your requests through your customer account, and/or through our toll-free telephone number and toll-free facsimile number. EuroMex makes no representations or warranties, express or implied, with respect to the Site, and without limitation, disclaims the implied warranties of merchantability and fitness for a particular purpose, usefulness, non-infringement, completeness, accuracy, and reliability. All risks associated with the use of the Site shall be borne by you exclusively.
IN NO EVENT WILL EuroMex BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, FOR INTERRUPTED SERVICE, OR FOR DAMAGE THAT OCCURS TO COMPUTER SYSTEMS AND OTHERWISE THROUGH THE USE OF THE SITE.
All trademarks and content of the Site are used under license by EuroMex and may not be copied or reproduced in any manner, in whole or in part.
Termination of Customer Account
EuroMex reserves the right to terminate your customer account.
Age of Majority
In order to use the Site and establish a customer account, all users must be of the age of majority in the relevant jurisdiction and have the necessary licensing to purchase the products offered on this site.